Here’s a clear and customer-friendly Refund & Return Policy page for your clothing brand Swagvadi:
🛍️ Refund & Return Policy
At Swagvadi, your satisfaction is our top priority. If something isn’t right, we’re here to help! Please read our return and refund policy below:
🔁 Return Policy
- Eligibility: Returns are accepted only for damaged, defective, or incorrect products.
- Return Window: You must request a return within 7 days of receiving your order.
- Condition: The product must be unused, unwashed, and in its original packaging with tags intact.
- Non-Returnable Items: Innerwear, personalized/custom items, and clearance sale products are not eligible for return.
💸 Refund Process
- Once your returned product is received and inspected, we will notify you via email or WhatsApp.
- If approved, your refund will be processed within 5–7 business days to your original payment method.
- For Cash on Delivery (COD) orders, the refund will be initiated to your bank account after verification.
🔄 Exchange Policy
- Exchanges are only offered for size issues, and only if the same product is available in stock.
- To request an exchange, email us at support@swagvadi.com.
⚠️ Important Notes
- Swagvadi reserves the right to reject a return if the item does not meet the above conditions.
- We do not offer refunds or returns for change of mind or delayed delivery by courier services.
📞 Need Help?
We’re here for you!
Email: support@swagvadi.com